Javichino Posted September 3, 2008 Share Posted September 3, 2008 I enabled configuration.php in order to see the mistakes, then I went to the cart and asked for a hosting account, to reach "Process Order" before I left blank, now I get this: cart.php?a=checkout WHMCS version: 3.6.2 PHP version: 5.2.5 [b]Warning[/b]: mysql_fetch_array(): supplied argument is not a valid MySQL result resource in [b]/home/nehuel/public_html/my/includes/functions.php[/b] on line [b]0[/b] [b]Warning[/b]: mysql_fetch_array(): supplied argument is not a valid MySQL result resource in [b]/home/nehuel/public_html/my/includes/functions.php[/b] on line [b]0[/b] [b]Warning[/b]: mysql_fetch_array(): supplied argument is not a valid MySQL result resource in [b]/home/nehuel/public_html/my/includes/functions.php[/b] on line [b]0[/b] [b]Warning[/b]: mysql_fetch_array(): supplied argument is not a valid MySQL result resource in [b]/home/nehuel/public_html/my/includes/processinvoices.php[/b] on line [b]0[/b] [b]Warning[/b]: mysql_fetch_array(): supplied argument is not a valid MySQL result resource in [b]/home/nehuel/public_html/my/includes/processinvoices.php[/b] on line [b]0[/b] [b]Warning[/b]: mysql_fetch_array(): supplied argument is not a valid MySQL result resource in [b]/home/nehuel/public_html/my/includes/processinvoices.php[/b] on line [b]0[/b] [b]Warning[/b]: mysql_fetch_array(): supplied argument is not a valid MySQL result resource in [b]/home/nehuel/public_html/my/includes/processinvoices.php[/b] on line [b]0[/b] [b]Warning[/b]: mysql_fetch_array(): supplied argument is not a valid MySQL result resource in [b]/home/nehuel/public_html/my/cart.php[/b] on line [b]0[/b] [b]Warning[/b]: mysql_fetch_array(): supplied argument is not a valid MySQL result resource in [b]/home/nehuel/public_html/my/cart.php[/b] on line [b]0[/b] [b]Warning[/b]: mysql_fetch_array(): supplied argument is not a valid MySQL result resource in [b]/home/nehuel/public_html/my/cart.php[/b] on line [b]0[/b] [b]Warning[/b]: mysql_fetch_array(): supplied argument is not a valid MySQL result resource in [b]/home/nehuel/public_html/my/includes/customfieldfunctions.php[/b] on line [b]0[/b] [b]Warning[/b]: mysql_fetch_array(): supplied argument is not a valid MySQL result resource in [b]/home/nehuel/public_html/my/includes/functions.php[/b] on line [b]0[/b] [b]Warning[/b]: mysql_fetch_array(): supplied argument is not a valid MySQL result resource in [b]/home/nehuel/public_html/my/includes/functions.php[/b] on line [b]0[/b] [b]Warning[/b]: mysql_fetch_array(): supplied argument is not a valid MySQL result resource in [b]/home/nehuel/public_html/my/includes/functions.php[/b] on line [b]0[/b] [b]Warning[/b]: mysql_fetch_array(): supplied argument is not a valid MySQL result resource in [b]/home/nehuel/public_html/my/includes/functions.php[/b] on line [b]0[/b] [b]Warning[/b]: mysql_fetch_array(): supplied argument is not a valid MySQL result resource in [b]/home/nehuel/public_html/my/includes/functions.php[/b] on line [b]0[/b] [b]Warning[/b]: mysql_fetch_array(): supplied argument is not a valid MySQL result resource in [b]/home/nehuel/public_html/my/includes/functions.php[/b] on line [b]0[/b] [b]Warning[/b]: Cannot modify header information - headers already sent by (output started at /home/nehuel/public_html/my/includes/functions.php:0) in [b]/home/nehuel/public_html/my/cart.php[/b] on line [b]0[/b] There is a solution for this? every time someone calls an account of hosting goes blank, no data to the customer and makes me trouble in the administration ... 0 Quote Link to comment Share on other sites More sharing options...
vtrindade Posted September 23, 2008 Share Posted September 23, 2008 I´m having this problem two... 0 Quote Link to comment Share on other sites More sharing options...
vtrindade Posted September 23, 2008 Share Posted September 23, 2008 Well, it just appears this message after trying to upload the checkout page: "Fatal error: Allowed memory size of 16777216 bytes exhausted (tried to allocate 7864320 bytes) in /home/hostdime/public_html/whmcs/includes/tcpdf_unicode.php on line 16482" Any ideas? 0 Quote Link to comment Share on other sites More sharing options...
bigsean Posted September 24, 2008 Share Posted September 24, 2008 I'm having the same issue, how did you guys resolve this please. thanks 0 Quote Link to comment Share on other sites More sharing options...
honesting Posted September 25, 2008 Share Posted September 25, 2008 me too, any idea? 0 Quote Link to comment Share on other sites More sharing options...
chatwizrd Posted September 25, 2008 Share Posted September 25, 2008 Your hosting provider has to fix this by increasing the memory useage in php.ini 0 Quote Link to comment Share on other sites More sharing options...
honesting Posted September 25, 2008 Share Posted September 25, 2008 to how much? in with section? thanks 0 Quote Link to comment Share on other sites More sharing options...
honesting Posted September 25, 2008 Share Posted September 25, 2008 I did it, change it to 50MB and now I'm getting ioncube error? it's installed I think, so? 0 Quote Link to comment Share on other sites More sharing options...
automatedreferral Posted October 6, 2008 Share Posted October 6, 2008 Hi there, I am having a similar problem and I have customers waiting to buy. I have contacted support yesterday and they are looking into it but I thought I'd check here if anyone new the solution. I've installed whmcs and I like it but I'm getting a blank white page errors when testing the checkout through the cart. I turned on errors in configuration and it shows the following on http://www.automatedreferral.com/support/cart.php?a=checkout Warning: mysql_fetch_array(): supplied argument is not a valid MySQL result resource in /home/automate/public_html/support/includes/functions.php on line 0 Warning: Cannot modify header information - headers already sent by (output started at /home/automate/public_html/support/includes/functions.php:0) in /home/automate/public_html/support/cart.php on line 0 Please help? Thanks you 0 Quote Link to comment Share on other sites More sharing options...
automatedreferral Posted October 6, 2008 Share Posted October 6, 2008 Yikes, This is not good to keep my customers waiting so long. Is there anyone that can help with the above post please?? Best Regards 0 Quote Link to comment Share on other sites More sharing options...
automatedreferral Posted October 6, 2008 Share Posted October 6, 2008 It doesn't show the above errors until the final stage of the cart when you actually try to order 0 Quote Link to comment Share on other sites More sharing options...
chickendippers Posted October 6, 2008 Share Posted October 6, 2008 If this is an urgent issue why haven't you opened a support ticket? 0 Quote Link to comment Share on other sites More sharing options...
automatedreferral Posted October 7, 2008 Share Posted October 7, 2008 Thanks for the reply, Yes I opened one 2 days ago with no progress yet 0 Quote Link to comment Share on other sites More sharing options...
automatedreferral Posted October 7, 2008 Share Posted October 7, 2008 Ok, I'm at a loss here? going on day number 3 looking for help to solve this 0 Quote Link to comment Share on other sites More sharing options...
chickendippers Posted October 7, 2008 Share Posted October 7, 2008 3 days without a response sounds unlikely, have you logged into the client area to make sure the response email hasn't gone into your spam folder? 0 Quote Link to comment Share on other sites More sharing options...
automatedreferral Posted October 7, 2008 Share Posted October 7, 2008 Yes, there's been 1 response every 12 to 24 hours but then i don't hear from them. So here's what I've just found. The checkout page would go blank and white after clicking on the grey paypal buttom in checkout. I could not find anything so I backed up the database then dropped the tables. I deleted the folder from the server and kept an error log from in it. I took the original zip file and extracted it and did a fresh install. I've sinced learned that I have phpsuexec on so I did not change any permissions this time at all and uploaded everything and restored database. The 1st order goes all the way through at this point after clicking on the grey PayPal button. Any order after that does not go through. Gives a blank white page when set to redirect to paypal gateway or gives error when set to invoice. 0 Quote Link to comment Share on other sites More sharing options...
automatedreferral Posted October 9, 2008 Share Posted October 9, 2008 Matt found the problem and reported the following. Thanks Matt, The problem in the DB was that you had added an invoice with ID '2147483647' and that's the maximum number for an INT field in MySQL so it couldn't add any more 0 Quote Link to comment Share on other sites More sharing options...
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