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Pending Orders


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When a client places an order it shows up as a pending order. Do I have to accept the order before they can pay with paypal? If it stays pending and they pay with paypal will it automatically create their account?

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It depends on how you have it set up, to automatically accept the order upon payment or not. I always wait until I have payment then accept the order myself, because sometimes they goofed and didn't mean to hit the 'order' they were just testing :) And, because I have seen some fraud that I wanted to catch and not have automatically process.


Hope this helps.

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The pending order status shows that the order has come in and not yet been marked active by you. The items in that order may well be marked paid and showing as completed for payment and may well have been setup if you've set it to be done on payment but the order will always show Pending until you activate it and confirm it is indeed active. It's just a way for you to see what orders are new.



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