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Planetdomain WT#?


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Hi all,


I have had my first .org.au registration request via Planetdomain. I assumed it would be like any other domain registration. It's now been three days and all I see in my PD reseller control panel under Pending Registrations is "Awaiting Administrative Approval". What is this?


Is this normal for .au registrations? What could be the hold up?


Now I have attempted to contact PD via their support system (still waiting for a response 55 hrs later) and also via phone which keeps me in a queue for ever and then cuts out.


Anyhoo, are their alternate .au registrars which WHCMS support?





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DistributeIT - I have been with them since god knows when. They always answer support emails very promptly and during business hours I can ring and speak to them straight away. They are Very Helpfull!!

From their contact page

Distribute.IT Pty Ltd

Telephone: +61 3 9602 3430

Fax: +61 3 9602 1530

Email: support@distributeit.com.au

Hours of Operation:

9:00 AM - 5:30 PM Monday - Friday

(Australian Eastern Standard Times)

Email support is available outside of these hours.

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OZ, we use Distribute It as well. not neccessarily the cheapest, but unless you are selling 10 domains a day, the extra couple of bucks per dom (.au) is worth every penny when you have an issue.


have had to call them a number of times, and every issue was dealt with professionally, courteously, and quickly. They have no problem staying with you til the issue is addressed.

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  • 2 months later...

Thanks for the recommendation guys. I signed up with Distribute IT yesterday and I'm now up and running.


You are correct about their support... top notch :D


I'm new to .au registrations and see that one of the domains registered today states "Requires DIT approval". Any idea of how long this process takes?


Thanks again,



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