freedombi Posted August 18, 2008 Share Posted August 18, 2008 I have a client with a few past-due invoices, who wants to pay with credit card. I'm assuming that "Attempt Payment" will only pay the amount due on the current invoice. I'd rather have a single transaction in the amount to cover all invoices, and then credit the other invoices. Is there a way to do this from within WHMCS? 0 Quote Link to comment Share on other sites More sharing options...
chickendippers Posted August 19, 2008 Share Posted August 19, 2008 They can use the Add Funds feature, then assign the credit to each invoice. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS CEO Matt Posted August 19, 2008 WHMCS CEO Share Posted August 19, 2008 ...or you could just add another line item to the invoice to increase or decrease the value before attempting payment and then remove it again afterwards. Matt 0 Quote Link to comment Share on other sites More sharing options...
freedombi Posted August 19, 2008 Author Share Posted August 19, 2008 Not they. I. I guess that wasn't clear from my post. It's easier than trying to walk them through using the client interface. I pondered changing the invoice that the payment was going to be applied to, but decided that might be too confusing to them if they were to look at the payment receipt. In the end, I just did a manual transaction at the CC processor, and manually added that payment to the first invoice, and credit to the other invoices. 0 Quote Link to comment Share on other sites More sharing options...
chickendippers Posted August 19, 2008 Share Posted August 19, 2008 You could use the add funds feature on the customer's behalf? 0 Quote Link to comment Share on other sites More sharing options...
freedombi Posted August 19, 2008 Author Share Posted August 19, 2008 I hadn't thought of Add Funds. It's not something I use. I just took a look, and it looks like it would have generated a new invoice which just says "Add Funds," which would have been confusing to the client. 0 Quote Link to comment Share on other sites More sharing options...
davet Posted August 19, 2008 Share Posted August 19, 2008 Is there a way to also refund only a portion of a payment back to Authorize.net via WHMCS? Let's say we have a customer who is invoiced $100 and payment is processed with his credit card. He then contacts us and points out we invoiced him $10 more than we were supposed to and he wants the $10 refunded to his credit card on file. Is there a way to do this with WHMCS or do I need to do this refund direct with my Merchant Provider? 0 Quote Link to comment Share on other sites More sharing options...
chickendippers Posted August 21, 2008 Share Posted August 21, 2008 http://wiki.whmcs.com/Invoicing#Refunding_Payments 0 Quote Link to comment Share on other sites More sharing options...
davet Posted August 21, 2008 Share Posted August 21, 2008 http://wiki.whmcs.com/Invoicing#Refunding_Payments Thanks but how exactly do you get the customer's complete credit card number to refund a partial payment direct with our Merchant account? WHMCS doesn't store the complete card number and neither does our Authorize.net account. Any ideas? 0 Quote Link to comment Share on other sites More sharing options...
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