alinford Posted July 16, 2008 Share Posted July 16, 2008 When we created our custom billing system, we built our own Fraud Score system that applies negative and positive points based on the order. We have the option of blocking IP's and Countries base on the Country code drop down list when people sign up for services. We can also put a threshold on the total $ amount or if they attempt to register a domain for more than a certain number of years. We also have the option of putting any specific product or service in the review queue. There are some products that are rarely ordered, and instead of going through the hassle of deleting a bad order, we always review them manually. Below is an example of the Fraud score rules we have. We can update each of the scores and also update the score threshold, above which an order is placed in the manual fraud check queue for review. ***************** Negative Effects: (Adds to FraudScore) 10 User newer then 90 days 10 Cart Amount greater than $30 30 Cart Amount greater than $100 50 Cart Amount greater than $500 10 Contact Name Doesn't Match Creditcard Name 30 AVS value of N: No Match on Address (Street) or ZIP 20 AVS value of G: Non-U.S. Card Issuing Bank 10 AVS value of U: Address information is unavailable 20 CVV2 value of N: No Match 10 No CVV2 information provided 50 User Country Doesn't match Creditcard country 50 Credit Cards from different States/Countries 10 Account uses free email address 20 Failed Creditcard in last 30 days 50 User Newer then 30 days and Used Multiple Creditcards 10 User from Medium Risk country 80 User from High Risk country 100 User coming through a Proxy Server 50 User marked for Careful Watch Positive Effects: (Lowers FraudScore) -75 User has purchased products over 90 days ago -100 User has purchased products over 180 days ago -75 Credit Card was used in purchase over 90 days ago -100 Credit Card was used in purchase over 180 days ago -25 Good AVS and CVV2 -200 User marked as Trusted ***************** So, the question is, would there be any way for us to create this as a module? 0 Quote Link to comment Share on other sites More sharing options...
chickendippers Posted July 16, 2008 Share Posted July 16, 2008 I believe if you contact support they can provide an API with which to develop custom modules. 0 Quote Link to comment Share on other sites More sharing options...
urevised Posted July 16, 2008 Share Posted July 16, 2008 Would be very interested in this module if you feel like distributing it. We feel that the only downside of WHMCS at the moment is the fraud system. It does not have the ability to block countries. thanks 0 Quote Link to comment Share on other sites More sharing options...
alinford Posted July 17, 2008 Author Share Posted July 17, 2008 Matt says that he would be putting together documentation for creating a Fraud Score Module. 0 Quote Link to comment Share on other sites More sharing options...
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