DmD09 Posted October 10, 2006 Share Posted October 10, 2006 Hey everyone, I just recently ordered WHMCS for my hosting site and I uploaded all the files to my server. I proceeded to run the installation URL and I am now at the point where I need to enter the details for my database. I added the db in the cpanel and entered the details correctly in the installation file. I click on Continue and I receive an error stating "Could not connect to the database - check the database connection details you entered and go back and correct them if necessary". I also get this error in my cPanel: "cannot connect to the database because: ' . mysql_error()); mysql_select_d" -- I personally don't think this isn't normal to have errors in the cpanel. If anyone could help me so I can install whmcs, I'd appreciate it.. PS. I have already emailed support and searched for hours on this forum. Thanks. 0 Quote Link to comment Share on other sites More sharing options...
DmD09 Posted October 10, 2006 Author Share Posted October 10, 2006 Problem resolved...I was entering the username wrong..even though I double checked a thousand times to make sure, but it's pearlhos_username I guess. Sean 0 Quote Link to comment Share on other sites More sharing options...
Adam Posted October 10, 2006 Share Posted October 10, 2006 Hey, Yes for cPanel you can use the same cPanel login information for any MySQL database you create or simply add a user and your cPanel username will be the first 8 characters of the username... From, Adam 0 Quote Link to comment Share on other sites More sharing options...
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