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DmD09

Retired Forum Member
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Everything posted by DmD09

  1. Problem resolved...I was entering the username wrong..even though I double checked a thousand times to make sure, but it's pearlhos_username I guess. Sean
  2. Hey everyone, I just recently ordered WHMCS for my hosting site and I uploaded all the files to my server. I proceeded to run the installation URL and I am now at the point where I need to enter the details for my database. I added the db in the cpanel and entered the details correctly in the installation file. I click on Continue and I receive an error stating "Could not connect to the database - check the database connection details you entered and go back and correct them if necessary". I also get this error in my cPanel: "cannot connect to the database because: ' . mysql_error()); mysql_select_d" -- I personally don't think this isn't normal to have errors in the cpanel. If anyone could help me so I can install whmcs, I'd appreciate it.. PS. I have already emailed support and searched for hours on this forum. Thanks.
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