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Cannot Connect to MySQL Database


DmD09

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Hey everyone,

 

I just recently ordered WHMCS for my hosting site and I uploaded all the files to my server. I proceeded to run the installation URL and I am now at the point where I need to enter the details for my database. I added the db in the cpanel and entered the details correctly in the installation file. I click on Continue and I receive an error stating "Could not connect to the database - check the database connection details you entered and go back and correct them if necessary". I also get this error in my cPanel:

"cannot connect to the database because: ' . mysql_error());

mysql_select_d" -- I personally don't think this isn't normal to have errors in the cpanel. If anyone could help me so I can install whmcs, I'd appreciate it..

 

PS. I have already emailed support and searched for hours on this forum. Thanks.

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