Daniel Posted June 30, 2008 Share Posted June 30, 2008 I've just installed 3.6.2 with a fresh download from the client area and it went without error. However, when trying to flag a ticket to a member of staff, the only option available in the dropdown list is "None". Any ideas? Link to comment Share on other sites More sharing options...
scurrell Posted June 30, 2008 Share Posted June 30, 2008 Same here. Link to comment Share on other sites More sharing options...
webresellers Posted July 1, 2008 Share Posted July 1, 2008 same here. Link to comment Share on other sites More sharing options...
Mattg Posted July 1, 2008 Share Posted July 1, 2008 I've also noticed the same issue and thought it was me just doing something wrong. Link to comment Share on other sites More sharing options...
Troy Posted July 2, 2008 Share Posted July 2, 2008 If any of you hear this is a confirmed bug, or find out when it will be fixed (interim or next release), I'd appreciate knowing. We're adding support staff now and I don't want to upgrade if we can't flag tickets. Link to comment Share on other sites More sharing options...
WHMCS CEO Matt Posted July 2, 2008 WHMCS CEO Share Posted July 2, 2008 There aren't any bugs with flagging but you may need to resave your admin account department selections in Config > Administrators before they'll show up as assigned to the departments due to a change in the way the department ID numbers are stored. Matt Link to comment Share on other sites More sharing options...
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