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Clients notified to pay, but have no way to do so!


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Hi there guys,


I'm sure it's just a setting I have wrong, but nonetheless, it's a pretty problematic issue.


My clients are getting notifications that their hosting and domains are up for renewal, with the email telling them to log into their panel to pay the invoice. Problem is, once they log in, there are no invoices to pay !! It's sending the email, but not creating the invoice.


Looking at their data in the admin panel, the renewal date is correct and it's set to "mail payment" (I had a previous problem due to PP subscription being chosen, so checked for this first). I can't see anything causing the problem.


I've attached an image showing the client domain info to show an example of the client setup that is leading up to this.


Thanks very much for your help,



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