HostHaus | Mitch Posted May 26, 2008 Share Posted May 26, 2008 I've been testing out the billing (my department) section and I cannot understand how the PreSales form works. How do we read such emails? It doesn't automatically open a ticket.. 0 Quote Link to comment Share on other sites More sharing options...
impactgc Posted May 26, 2008 Share Posted May 26, 2008 it just a form that sends you an email.. -- It would be nice to add a ticket. but you can a department called sales under the ticket system and use that link to add a sales ticket. Adam 0 Quote Link to comment Share on other sites More sharing options...
maniahost Posted June 7, 2008 Share Posted June 7, 2008 Could you not just set up a department with sales@yourdomain.com using the POP3 import and then just set your contact form to send the content to that address? 0 Quote Link to comment Share on other sites More sharing options...
Daniel Posted June 7, 2008 Share Posted June 7, 2008 Yes you can and that's what many people, including me, do. 0 Quote Link to comment Share on other sites More sharing options...
agnivo007 Posted November 21, 2008 Share Posted November 21, 2008 I guess we can also do a .htaccess redirect for contact.php to submitticket.php?depxxx format? 0 Quote Link to comment Share on other sites More sharing options...
merlinpa1969 Posted November 21, 2008 Share Posted November 21, 2008 If your using kayako or the likes you can also pipe in the email address in question 0 Quote Link to comment Share on other sites More sharing options...
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