ATOM-EmaX Posted September 14, 2006 Share Posted September 14, 2006 why are FREE Accounts appearing on the admin index page under Due Subscription Payments? is there a way to make them go away? when i press mark paid it does nothing because the ammount owing is 0. yet its saying they are unpaid and there is no invoices accociated to them. its just weird. can anyone help? 0 Quote Link to comment Share on other sites More sharing options...
DerekFL Posted September 14, 2006 Share Posted September 14, 2006 Uhh that would be annoying! 0 Quote Link to comment Share on other sites More sharing options...
WHMCS CEO Matt Posted September 14, 2006 WHMCS CEO Share Posted September 14, 2006 They are obviously not set to free accounts. Setting the amount due to zero does not mean it is a free account. You need to set the billing cycle to "Free Account". That will solve the issue. Matt 0 Quote Link to comment Share on other sites More sharing options...
ATOM-EmaX Posted September 14, 2006 Author Share Posted September 14, 2006 in the pricing its set as free yet it came up as one time billing $0. no idea how that happend. fixed now. thanks i will keep an eye on it to see if it happens again. 0 Quote Link to comment Share on other sites More sharing options...
MACscr Posted September 14, 2006 Share Posted September 14, 2006 OK, how about this then, why do accounts that owe $0 show up as payment due? 0 Quote Link to comment Share on other sites More sharing options...
ATOM-EmaX Posted September 19, 2006 Author Share Posted September 19, 2006 Matt its still happening....any update on situation? I have to manually go through and change the billing cycle to free account on all my free accounts so that they dont come up in the subscription due list but there is no invoice attached to the account. like MACscr said why do accounts owing $0 show up as payment due? 0 Quote Link to comment Share on other sites More sharing options...
chrishaley Posted September 19, 2006 Share Posted September 19, 2006 I have a coupon code that gives a 100% recurring discount that I use for testing that always invoices for $0...how about an option in the promotions to have a coupon code that flags the account as a "Free Account"..you could give that coupon code to the people that you want to have free accounts and that would end the manual changing of the billing cycle.. Just a thought.. 0 Quote Link to comment Share on other sites More sharing options...
MACscr Posted September 19, 2006 Share Posted September 19, 2006 How about any account that owes $0 not show up. =P P.S. We really need the credit feature for overpayments and such! 0 Quote Link to comment Share on other sites More sharing options...
Joel Posted September 19, 2006 Share Posted September 19, 2006 I'm voting again for the credit feature!! (maybe he'll get the hint.... haha.) BTW, my issue was with 100% promotion codes that didn't automatically create the accounts even though I've got the option enabled. WHMCS is waiting for a payment that'll never arrive. If the cost is $0, and you've got automatic creation enabled, then it should create the account. No? 0 Quote Link to comment Share on other sites More sharing options...
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