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Domain Registrar: Planet Domain


Telfie

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I have installed WHMCS ( trial version ) and have entered the details of our plant domain registrar account. When I place an order of a domain, I get the message "There was an error in your request" and that the domain is unavailable.

 

When I check directly via planet domain, the domain is available.

 

I have entered the Planet Domain account details:

username, password, resellerid ( a four digit number ), testmode is unchecked.

 

Can anyone provide some details as to how to ensure that details are set up correctly?

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