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not receiving cron email


neobug103

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I have the same problem, though I "think" I may have an idea as to why my cron messages stopped. Originally when I set the cron up in cpanel I left the default "Please enter an email address where the cron output will be sent" as the user name. A few days ago I put an email address in there so I would know the cron was ran via my other email addy. I know that should not have effected the whmcs cron message, but it is the ONLY thing that I had changed and I can't see any other reason for the problem, and the whmcs email stopped that same day.

 

I've been sifting through the mail logs on both servers but no clues yet.

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wow. been searching for anything that would help my problem.

this post is the closest to being similar to mine.

i just don't want to start another thread asking the same question

and since this has not been resolved yet, i may need to state

the same scenarion i am having.

 

when i initially setup my whmcs, it sends out a notification to admin & client

after i signup a sample client order.

thot everything was fine. cus i also see the crom notifications

the next day, everything was not.

the email log is saying whmcs is sending either invoices or welcome emails

yet no physical emails have been received. all this, i was using php mail().

i tried using my stmp details and all i got was error saying unsuccessful send

and no log on the email log.

now not even cron notification is not anymore received.

 

have checked with my host and told me they cannot find anything wrong with sendmail nor the php nor my particular domain.

 

as of this writing, matt is trying to help out. hope he can find the fix

 

my present whmcs status: not sending email notification using php mail() but whmcs is generating the mail as verified in email log. no cron notification is also being received.

 

fyi. i have setup the cpanel cron job correctly.

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I have mysteriously started to receive the cron email again. I have no idea why, I made no changes over the last few days due to lack of time to worry about it.

 

A few other things suddenly started to behave as well. I can only attribute any mystery changes to cpanel updates at this point... no other explanation.

 

Happy that it works now, hope it stays that way!

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