ValleyWebNet Posted April 11, 2008 Share Posted April 11, 2008 Hi everyone: There are only a couple things keeping me from going live with WHMCS and I have a feeling that they are both related..... First of all, I have setup a couple test packages. When I sign up with them, in the Welcome email, it *always* shows my personal password for the password in the email. That one has me scratching my head because I do not remember putting that in anywhere...... The other problem is none of the passwords are working that are sent out for accessing the client are and the control panel. The password is being generated correctly, but even clicking on the link in the welcome email and typing in the info get me rejected..... Any thoughts on these or am I stuck with a reinstall and hoping that that will work? I almost forgot, one more thing that is screwy is that whenever I sign up using the test accounts, I get 2 support emails. No ticket is actually generated but I am still getting the emails??? Thanks in advance! Jim 0 Quote Link to comment Share on other sites More sharing options...
BAJI26 Posted April 12, 2008 Share Posted April 12, 2008 Are you sure you have the urls correct? Nice site, are you gonna put the header in your whmcs like you have on the rest of your site? 0 Quote Link to comment Share on other sites More sharing options...
ValleyWebNet Posted April 12, 2008 Author Share Posted April 12, 2008 Thank you.... I am going to put the header in when I get all of this other stuff cleared up. This stuff is driving me crazy right now.... And I am sure the urls are correct. That was the first thing that I checked..... 0 Quote Link to comment Share on other sites More sharing options...
Nick Posted April 13, 2008 Share Posted April 13, 2008 First of all, I have setup a couple test packages. Are the packages set up only in whmcs? Have you clicked the 'create' button to create the accounts on the server? If so, what happens when you click the change password button? 0 Quote Link to comment Share on other sites More sharing options...
ValleyWebNet Posted April 13, 2008 Author Share Posted April 13, 2008 packages are in whmcs and whm. Click the create button and get the message Server Command Error This Username is already in Use Click change pass and get Server Command Success Account Password Changed Successfully But I still cannot login to the cpanel..... 0 Quote Link to comment Share on other sites More sharing options...
PPH Posted April 13, 2008 Share Posted April 13, 2008 cpanel.net forums contain a post concerning special characters being convertered. Try a simple password and see if it works then. Just letters and numbers. 0 Quote Link to comment Share on other sites More sharing options...
ValleyWebNet Posted April 14, 2008 Author Share Posted April 14, 2008 Thanks PPH, I changed the password to abcd123 and it worked.... This seems to be happening everytime I get a hosting acct setup. So that begs the question How do I prevent this from happening again??? 0 Quote Link to comment Share on other sites More sharing options...
PPH Posted April 14, 2008 Share Posted April 14, 2008 Wait for cpanel to fix the bug and/or join or start a bugzilla.cpanel.net report? 0 Quote Link to comment Share on other sites More sharing options...
ValleyWebNet Posted April 14, 2008 Author Share Posted April 14, 2008 Bugzilla here I come. Thanks for everything PPH Jim 0 Quote Link to comment Share on other sites More sharing options...
PPH Posted April 14, 2008 Share Posted April 14, 2008 Your welcome. Hope you can figure out which one pertains to the bug. I found a few, but not sure they were related. 0 Quote Link to comment Share on other sites More sharing options...
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