chickendippers Posted April 8, 2008 Share Posted April 8, 2008 A customer has just renewed their domain even though it was set to expired. Obviously it didn't work. Would it be possible to remove the button completely, or instruct customers to contact support instead? 0 Quote Link to comment Share on other sites More sharing options...
Ben-iNetFx Posted April 8, 2008 Share Posted April 8, 2008 Depends though - with Enom you can renew an expired domain as long as it hasn't slipped into redemption .... maybe there should be a "cannot renew after expired X days" setting? 0 Quote Link to comment Share on other sites More sharing options...
chickendippers Posted April 8, 2008 Author Share Posted April 8, 2008 Well this case had passed the grace period, gone through the redemption period and had been deleted! 0 Quote Link to comment Share on other sites More sharing options...
isdoo Posted April 15, 2008 Share Posted April 15, 2008 ... and I bet they accused you of taking payment when the name didn't even exist 0 Quote Link to comment Share on other sites More sharing options...
othellotech Posted April 17, 2008 Share Posted April 17, 2008 Well this case had passed the grace period, gone through the redemption period and had been deleted! That *is* a long time past expiry ! Now it would be clever if WHMCS on a *renewal* if the domain doesnt exist did a *register* ... 0 Quote Link to comment Share on other sites More sharing options...
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