wizzy420 Posted April 4, 2008 Share Posted April 4, 2008 Anyone else had this .. user signed up and registered a domain like: MyDomain.com The account in WHMCS was created (for cPanel) as "MyDomai" and the user could not change their cPanel password (via WHMCS customer portal), other things didn't work. On cPanel, it setup the account as "mydomai" so until I went into WHMCS and changed the products/service tab login from "MyDomai" to "mydomai" and hit save various things didn't work. Basically WHMCS would try to connect to cPanel and go "dude, tell me about MyDomai. Change the password for MyDomai" and cPanel would come back "WTF are you talking about, I ain't got no account MyDomai here!" W 0 Quote Link to comment Share on other sites More sharing options...
GORF Posted April 5, 2008 Share Posted April 5, 2008 I had a different problem, but also caused by "case sensitive". When I configured domain pricing, I called them .COM, .NET... not .com, .net.... The free domain feature would not work. The lookup other TLD feature would double up - .COM = Available and .com = available. </head_banging> Maybe move this to Bugs? 0 Quote Link to comment Share on other sites More sharing options...
wizzy420 Posted April 9, 2008 Author Share Posted April 9, 2008 I wonder if there is a reason WHMCS doesn't auto-lowercase domains when people sign up. W 0 Quote Link to comment Share on other sites More sharing options...
wizzy420 Posted April 11, 2008 Author Share Posted April 11, 2008 This happened to me again today, user used upper case in domain name signing up and it broke the connection between WHMCS and cPanel. I must be missing something as no one else seems to have this problem. Is there a config option in WHMCS or cPanel dealing with upper case in domains that I am missing? This time they signed up using EXAMPLE.COM and WHMCS set the username as "EXAMPLEC" and cPanel had it as "examplec" (no, it wasn't literally example.com, that is an example) 0 Quote Link to comment Share on other sites More sharing options...
chickendippers Posted April 11, 2008 Share Posted April 11, 2008 None of our users have ever done it. 0 Quote Link to comment Share on other sites More sharing options...
wizzy420 Posted April 11, 2008 Author Share Posted April 11, 2008 Well, if anyone gets the urge to setup a free coupon and try it out themselves please feel free Things like change password, and login to cPanel as customer stop working for me. 0 Quote Link to comment Share on other sites More sharing options...
othellotech Posted April 14, 2008 Share Posted April 14, 2008 there should be a "smarty" was to force lowercase while we wait for WHMCS to "fix" the case issues - i can confirm that having domains with anything other than u/case causes all sorts of problems to automating cpanel and even some domain registrars. 0 Quote Link to comment Share on other sites More sharing options...
wizzy420 Posted April 16, 2008 Author Share Posted April 16, 2008 Feels good to know it's not just me! Thanks for the response. 0 Quote Link to comment Share on other sites More sharing options...
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