RavenStar Posted April 4, 2008 Share Posted April 4, 2008 Hi all. I just recently installed WHMCS, great piece of software, but I'm having a little problem. Just a few days I was messing around with it, and the WHM import script worked fine, but now it just continues to timeout. I have the access hash correct and I have tried changing it to a new one, but that hasn't worked. WHMCS is hosted on the same server as the one I'm trying to import from, so I don't believe it's the firewall. Any suggestions would be appreciated~ 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Developer WHMCS Andrew Posted April 4, 2008 WHMCS Developer Share Posted April 4, 2008 Which timeout message are you getting? 0 Quote Link to comment Share on other sites More sharing options...
RavenStar Posted April 4, 2008 Author Share Posted April 4, 2008 Well none really. It just freezes for about 2 minutes then displays a blank list of possible accounts to import. Also, when viewing the list of servers, if I click the "WHM" button it takes me to the failed WHM login page. 0 Quote Link to comment Share on other sites More sharing options...
Britsenigma Posted April 4, 2008 Share Posted April 4, 2008 Are you accessing it via u&p or password hash. Either way, if they are wrong you won't be able to login. Double and Triple check your passwords are entered correctly. If that don't work, reset the WHM password, and try again. If you're using access hash, wipe it clean and try again. 0 Quote Link to comment Share on other sites More sharing options...
RavenStar Posted April 5, 2008 Author Share Posted April 5, 2008 I am using the WHM remote access key, I have also tried using the password but that doesn't work either. I have changed the WHM remote access key several times, but still it fails. I have attached a screenshot aswell. 0 Quote Link to comment Share on other sites More sharing options...
RavenStar Posted April 5, 2008 Author Share Posted April 5, 2008 I have also attached a screenshot of what is shown when using the WHM import script. As you can see, no error message is returned, but no accounts are listed. - Yes, there are accounts in WHM. 0 Quote Link to comment Share on other sites More sharing options...
gbensonii Posted April 10, 2008 Share Posted April 10, 2008 I ran into the same problem. I found the answer was in the IP address. When you go into the WHM and choose the EDIT DNS ZONE option, then choose the domain name for your primary account (The account that your WHM is attached to), You will notice that there is probrobly more than one IP address listed. For me there was anyway, and I just used one of the other IP addresses that was listed (For me it was the one listed as ns1) and after changing the IP address it worked fine. George 0 Quote Link to comment Share on other sites More sharing options...
PPH Posted April 11, 2008 Share Posted April 11, 2008 I ran into the same problem. I found the answer was in the IP address. When you go into the WHM and choose the EDIT DNS ZONE option, then choose the domain name for your primary account (The account that your WHM is attached to), You will notice that there is probrobly more than one IP address listed. For me there was anyway, and I just used one of the other IP addresses that was listed (For me it was the one listed as ns1) and after changing the IP address it worked fine. George Aren't you also experiencing a problem with an incorrect list in another thread? Perhaps this is the root of your problem? 0 Quote Link to comment Share on other sites More sharing options...
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