HH - Dan Posted April 2, 2008 Share Posted April 2, 2008 Bit of an odd one here. Not sure if we are not processing payments correctly or if there is a bug. We have a customer who pays us upfront for hosting, normally a 6-12 months at a time. Now, my understanding is if he pays up £100, then we add this as a transaction within his Client Profile. I would think that if we are billing him £10 per month, this should reduce the balance? Is that right? 0 Quote Link to comment Share on other sites More sharing options...
chickendippers Posted April 2, 2008 Share Posted April 2, 2008 Yes. The invoice should be paid by the credit immediately after it is created and the balance should reduce. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Developer WHMCS Andrew Posted April 2, 2008 WHMCS Developer Share Posted April 2, 2008 thats the credit balance on the client profile that would reduce not the transaction balance 0 Quote Link to comment Share on other sites More sharing options...
HH - Dan Posted April 2, 2008 Author Share Posted April 2, 2008 Ok, thank you. It currently says £130 in the transactions for him, what's the best way to reduce that so it will kick in as it should? 0 Quote Link to comment Share on other sites More sharing options...
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