apollo1 Posted March 27, 2008 Share Posted March 27, 2008 I have often been in the situation where I want to place a new order for a client, or do some other changes on their account, and I want to avoid any outbound mails being sent to them while I am doing this work. Is there a way to easily disable/suspend outbound mails to a client? The one workaround I found is to simply delete their email address from the profile tab. Is this what you guys do, or is there some other option to accomplish this? Thank you. 0 Quote Link to comment Share on other sites More sharing options...
minadreapta Posted March 27, 2008 Share Posted March 27, 2008 when you add an order from the admin side, you have 2 options, 2 checkboxes: - don't create an invoice - don't send confirmation email check the second one, or both... see: http://forum.whmcs.com/showthread.php?t=9651 0 Quote Link to comment Share on other sites More sharing options...
apollo1 Posted March 27, 2008 Author Share Posted March 27, 2008 The problem is when you generate invoices for a particular client. It tries to send them the customer invoice right away. Let's say you wanted to generate the invoice, but you want to tweak some line items and THEN mail it out. That's why I was trying to disable all mails until I was completed fixing up what I had to do. 0 Quote Link to comment Share on other sites More sharing options...
brianoz Posted March 28, 2008 Share Posted March 28, 2008 What we do is set the email to something that doesn't exist, or to one of our emails, or to a domain with a wildcard email. For instance, change user@domain.com to user_domain.com@disabled ... 0 Quote Link to comment Share on other sites More sharing options...
MACscr Posted March 28, 2008 Share Posted March 28, 2008 What we do is set the email to something that doesn't exist, or to one of our emails, or to a domain with a wildcard email. For instance, change user@domain.com to user_domain.com@disabled ... Send the test ones to yourself, dont screw with someone elses domain unless your 100% sure it doesnt exist. 0 Quote Link to comment Share on other sites More sharing options...
apollo1 Posted March 28, 2008 Author Share Posted March 28, 2008 Thanks guys. Well then in that case, I can report to you if you blank out the client's email address field, it won't generate any emails. So I guess for now, this is the easiest option. 0 Quote Link to comment Share on other sites More sharing options...
brianoz Posted March 29, 2008 Share Posted March 29, 2008 Send the test ones to yourself, dont screw with someone elses domain unless your 100% sure it doesnt exist.I use a different domain myself, disabled.com is only an example. If copying my example, make it disabledxx2.com to keep MACscr happy. 0 Quote Link to comment Share on other sites More sharing options...
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