crucial Posted March 12, 2008 Share Posted March 12, 2008 Is anyone having issues with accounts being billed even after they are canceled. This is not due to invoices already pending, but rather that invoices seem to be generated after they have been canceled. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Developer WHMCS Andrew Posted March 12, 2008 WHMCS Developer Share Posted March 12, 2008 are the products set to cancelled also? 0 Quote Link to comment Share on other sites More sharing options...
crucial Posted March 12, 2008 Author Share Posted March 12, 2008 By products, what do you mean? As in when I view the product, it has had its status set to canceled? 0 Quote Link to comment Share on other sites More sharing options...
crucial Posted March 12, 2008 Author Share Posted March 12, 2008 To answer the last question, yes we did do this. It was originally set to terminated, however we recently changed it to canceled. 0 Quote Link to comment Share on other sites More sharing options...
generic Posted March 12, 2008 Share Posted March 12, 2008 you can certainly see whan the invoice was generated so you can rule out "seemed" real easy by checking the logs.. then you know when it was generated and can work from there... 0 Quote Link to comment Share on other sites More sharing options...
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