Support Ticket Text Message

[DataHosts]

Awhile back there was a post with some code for the final of submitting a ticket that also sent a text message. Well...I have lost the code and looking to set this up with 3.6. I searched the forums, but alas have failed. If anyone has this code can you please share.

 

Matt,

 

I believe it is in the archive of 2.5

[Daniel]

We use txtlocal.com and have this in the template supportticketsubmit-confirm.tpl..

 

{php}
$info = "1";
$address = "www.txtlocal.com/sendsmspost.php";
$message = "You have a new support ticket waiting for your attention";
$message = urlencode($message); //encode special characters (e.g. £,& etc)
$from = "";
$uname = "";
$pword = "";
$selectednums = "";
$data = "uname=" . $uname . "&pword=" . $pword . "&message=" . $message . "&from=" . $from . "&selectednums=" . $selectednums . "&info=" . $info;
$ch = curl_init();
curl_setopt($ch, CURLOPT_URL,"https://$address");
curl_setopt($ch, CURLOPT_POST, 1);
curl_setopt($ch, CURLOPT_POSTFIELDS, $data);
curl_setopt($ch, CURLOPT_RETURNTRANSFER, 1);
$result = curl_exec ($ch);
curl_close ($ch); 
{/php}

 

Obviously you'd have to fill in the username and password etc.

[DataHosts]

thanks..however this was free as it was just a piece of code that you put in the tpl

[ask21900]

You can add a script to the supportticketsubmit-confirm.tpl that will send an email via php mail... Most (if not all) cell companies have an email that will SMS the phone (ie: 2135551212@vtext.com, or 2135551212@mobile.att.net)

[DataHosts]

yea...that is what this script was, and was looking for it. Guess I will write from scratch. Was hoping to track this down as it worked great

[JohnLB]

Hey,

 

Is this what you were looking for?

http://forum.whmcs.com/showthread.php?t=5364

 

John

[Gears]

Try using the BCC option in General Settings > Configuration > Mail (look at the bottom)

 

http://forum.whmcs.com/showthread.php?t=9797

[DataHosts]

Hey,

 

Is this what you were looking for?

http://forum.whmcs.com/showthread.php?t=5364

 

John

 

Sort of...will give that a shot...thanks

 

Try using the BCC option in General Settings > Configuration > Mail (look at the bottom)

 

http://forum.whmcs.com/showthread.php?t=9797

 

Hmmm..never thought of that..stupid me!

 

 

The old post showed it in the supportticketsubmit-confirm.tpl

 
<p align="center"><strong>{$LANG.supportticketsticketcreated} <a href="viewticket.php?tid={$tid}&c={$c}">#{$tid}</a></strong></p>
<p>{$LANG.supportticketsticketcreateddesc}</p>
{php} 
mail(user@provider.com, '$tid'); 
{/php}

 

Was wanting to stay this method since that is how it was. Wanting to really do it with Tickets and Orders. Will look into the post you mentioned JohnLB and investigate that.

[DataHosts]

Try using the BCC option in General Settings > Configuration > Mail (look at the bottom)

 

http://forum.whmcs.com/showthread.php?t=9797

 

Tried this and it is not exactly what I am looking for. I was wanting a text to be sent to my cell that had the following info:

 

New Tickets

($title) ($tid) has been opened by ($user). 
<br>
(this is where the body of the ticket would go)

 

New Orders

A new order has been placed with ID ($orderid) in the amount of ($amount) 

 

 

I know the variables are not correct, but just to get the idea.