Jump to content

Question regarding cancellation and paypal subscription


FPForum

Recommended Posts

When someone signs up for one of my packages it creates a paypal subscription. If they go into paypal and cancel their subscription will it do anything in whmcs or must they go in and submit a cancellation request? What if they cancel via paypal but do nothing inside their member account?

Link to comment
Share on other sites

No, it won't do anything in WHMCS and for good reason. PP will cancel a subscription at the drop of a hat. I have one at least everyday where the customer makes a change to their funding source.

 

In order for them to cancel, they have to intiate that inside their Client Area.

 

John

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Recently Browsing   0 members

    • No registered users viewing this page.
×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use & Guidelines and understand your posts will initially be pre-moderated