drouba Posted Tuesday at 11:39 PM Share Posted Tuesday at 11:39 PM we encountered a problem sending emails to our clients using our WHMCS script v9.0.6. All emails, including order confirmations and welcome emails, are receiving the following errors: An Error Occurred Email Sending Failed - Unable to access email attachment storage Email Sending Failed - The system encountered an error while attempting to access email attachment storage: Cannot find storage setting for asset type "email_template_attachments" (template attachments) We have correctly configured System Settings > Storage Settings > Configurations to the locations /attachments, /downloads, and /templates_c folders. However, the System Settings > Storage Settings > Settings page displays nothing. See the following image: https://ibb.co/wZSmjWTG We also changed the email setting provider to SMTP, but the problem persists we wait your help 0 Quote Link to comment Share on other sites More sharing options...
pRieStaKos Posted Wednesday at 04:15 PM Share Posted Wednesday at 04:15 PM Check and verify this https://docs.whmcs.com/9-0/installation-guide/initial-configuration/secure-writeable-directories/ 0 Quote Link to comment Share on other sites More sharing options...
drouba Posted yesterday at 06:36 PM Author Share Posted yesterday at 06:36 PM thank you for your reply we've already tried these steps without success. The page, System Settings > Storage Settings > Settings, displays nothing. image: https://ibb.co/wZSmjWTG Still waiting for your help 0 Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.