Faisal Ejaz Posted September 30 Share Posted September 30 I have created a whmcs ticket and add cc of my developer. I am using whmcs addticket reply api. When I add reply to ticket its does not send the reply at my added cc. when admin reply it works fine means it sends email to cc . But when client reply using API it does not send cc 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Technical Analyst III WHMCS Alex Posted Monday at 10:01 AM WHMCS Technical Analyst III Share Posted Monday at 10:01 AM Hi @Faisal Ejaz Email addresses added as a CC will be copied in on replies made by administrators, they will not recieve copies of the communication from the client account or clients email address. 0 Quote Link to comment Share on other sites More sharing options...
Faisal Ejaz Posted Tuesday at 06:23 AM Author Share Posted Tuesday at 06:23 AM Hi Alex, Can't we do this from webhook? 0 Quote Link to comment Share on other sites More sharing options...
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