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WHMCS Admin Failed Login Attempt - From Office365


slim

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I have the built in ticket system setup to collect mail from office 365. It works perfectly except I get these WHMCS Admin Failed Login Attempt emails after viewing tickets.

The reported IP's always belong to Microsoft. Example:

A recent login attempt failed. Details of the attempt are below.

Date/Time: 22/03/2025 10:45:45
Username:
IP Address: 20.28.53.228
Hostname: 20.28.53.228

I have checked my ticket import settings - The test works - so I know my client secret is OK and I have triple checked the return URL.

Here is a screen shot of the settings.

office1.png.5d55078d028cfc476eefd58252705958.png

If I push the Test Configuration button, It succeeds.

Im at a loss as to why I keep getting these failed login emails from WHMCS?

 

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