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Reporting Bugs


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  • WHMCS Support Manager

I think I found a bug, what do I do?

Tell us. During a beta period, members of our beta support team actively monitor reports so if you think you've found an issue, please submit it to us at http://bugs.whmcs.com

Please provide as much detail as you can and a member of our team will be in touch with you within 24-48 hours (excluding weekends).

The form will require the following details:

  • License Key -The WHMCS license key you are using.
  • Affected Version - What version of the product are you utilizing.
  • Brief Summary -Summary of the issue.
  • Description - Description of the issue.
  • Steps to Reproduce - Steps for us to reproduce the potential bug - please be as detailed as possible to allow us to diagnose the issue.
  • Expected Results/Additional Notes - Any additional information or notes to assist us.
  • Severity Rating - The severity of the potential bug being reported.
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