urevised Posted February 5, 2008 Share Posted February 5, 2008 Just a quick warning. Protx have now updated their systems to stop the repeat (Continuous Authority) of Maestro and Solo Transactions. All banks will be doing this over the next few months. It has really screwed us over as 90% of our client base use Maestro and Solo. Hope it hasn't affected you as much as it has us Kind Regards 0 Quote Link to comment Share on other sites More sharing options...
urevised Posted February 5, 2008 Author Share Posted February 5, 2008 Update: Matt has sent me the following file and it seems to be a quick fix for now but they are also removing this method soon unfortunatley Thanks again Matt your a gem protx.zip 0 Quote Link to comment Share on other sites More sharing options...
WHMCS CEO Matt Posted February 5, 2008 WHMCS CEO Share Posted February 5, 2008 What makes you think they are removing the method I have used here? I don't think you even know the method used?!?! It should continue to work and will be included in 3.6 to accomodate this unwarned ProtX system change. Matt 0 Quote Link to comment Share on other sites More sharing options...
urevised Posted February 5, 2008 Author Share Posted February 5, 2008 I thought you had used the "M" Method and i was saying that is being removed within the next month by protx. I was just warning people that the "M" Method is being removed... 0 Quote Link to comment Share on other sites More sharing options...
Terra Posted March 5, 2008 Share Posted March 5, 2008 Does anybody know which method is currently used for submitting payments to Protx, i.e. it the "C" flag which requires the account to be set up for continuous use authority? 0 Quote Link to comment Share on other sites More sharing options...
penguin Posted March 5, 2008 Share Posted March 5, 2008 The C flag is set for repeat payments which does not work for Maestro & Solo cards 0 Quote Link to comment Share on other sites More sharing options...
Adamski Posted March 6, 2008 Share Posted March 6, 2008 You can have CA on Maestro cards but you need to have the appropriate IMA from your merchant bank. Last time I checked I think Protx only supported this with Lloyds and one other. 0 Quote Link to comment Share on other sites More sharing options...
penguin Posted March 6, 2008 Share Posted March 6, 2008 We have CA on our merchant account from Barclays and it's also enabled with Protx. Protx are insisting that it is now against the card scheme rules to allow CA on Solo and Maestro though. 0 Quote Link to comment Share on other sites More sharing options...
Adamski Posted March 6, 2008 Share Posted March 6, 2008 Weird. Just checked their page about CA and it has changed. Just another reason to move away from Protx I suppose. Dunno what is going on as I don't use them anymore. I assume it will have something to do with 3D secure. What do Barclaycard say about it as they are the ones who decide whether you can take repeat payments not Protx. 0 Quote Link to comment Share on other sites More sharing options...
penguin Posted March 6, 2008 Share Posted March 6, 2008 It's not down to Barclays though from what protx say - if its against the card scheme rules then these are the rules set by Solo and Maestro themselves, in which case it would appear that Protx have just applied this when they should have and other gateways are just avoiding this rule at the moment so it wouldn't really be Protx's fault. If this is the case, the same is going to happen with other gateways as well which will cause a huge inconvenience 0 Quote Link to comment Share on other sites More sharing options...
Terra Posted March 6, 2008 Share Posted March 6, 2008 mh - well I can't use Protx as we're with HSBC (not supported). This Protx page gives the run-down: http://techsupport.protx.com/continuousauthority.asp 0 Quote Link to comment Share on other sites More sharing options...
pacwebhosting Posted March 6, 2008 Share Posted March 6, 2008 mh - well I can't use Protx as we're with HSBC (not supported). This Protx page gives the run-down: http://techsupport.protx.com/continuousauthority.asp Hi, This page says HSBC is supported? Paul 0 Quote Link to comment Share on other sites More sharing options...
penguin Posted March 6, 2008 Share Posted March 6, 2008 Hi, This page says HSBC is supported? Paul Where have you seen this? HSBC is not mentioned at all on this page. A few paragraphs down from the top however is says: Banks Support At present, Protx are only set up to work with Continuous Authority Internet Merchant Numbers from the following acquiring banks: Underneath it has images for Loyds TSB, Barclays & Bank of Scotland 0 Quote Link to comment Share on other sites More sharing options...
pacwebhosting Posted March 6, 2008 Share Posted March 6, 2008 Forgot to paste link :-z http://www.protx.co.uk/information/merchants_list.asp I wasn't specifically referring to CA just Terra's post about not being able to use PRotx as he was with HSBC *Edit Streamline offer CA for PRotx as we were offered it Paul 0 Quote Link to comment Share on other sites More sharing options...
penguin Posted March 6, 2008 Share Posted March 6, 2008 Ah, sorry - misunderstood 0 Quote Link to comment Share on other sites More sharing options...
Summy Posted September 27, 2008 Share Posted September 27, 2008 We have literature from barclays (our welcome pack) and it states that re-ocurring payments are not permitted on solo and maestro cards. How does whmcs handle this with protx? still try to put the payments through?? 0 Quote Link to comment Share on other sites More sharing options...
penguin Posted September 27, 2008 Share Posted September 27, 2008 It tries and fails 0 Quote Link to comment Share on other sites More sharing options...
mediademon Posted October 14, 2008 Share Posted October 14, 2008 mh - well I can't use Protx as we're with HSBC (not supported). This Protx page gives the run-down: http://techsupport.protx.com/continuousauthority.asp ProtX do support HSBC now... 0 Quote Link to comment Share on other sites More sharing options...
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