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"Log In to cPanel" takes client to an unsecure link


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  • 3 weeks later...
  • WHMCS Technical Analyst
On 21/07/2024 at 11:20, newtothis said:

When my customers click "Log In to cPanel" from the WHMCS Client Area, they are taken to an unsecure link like 61.65.122.317:2083/ instead of a secure one like host32.registrar-servers.com/2083.

Why is that and how can I fix this?

Our cPanel provisioning module leverages cPanel's create_user_session API endpoint to get an SSO URL for the user:
https://api.docs.cpanel.net/openapi/whm/operation/create_user_session/

So that URL is being provided to WHMCS by your cPanel server. I'd advise that you / your sysadmin take a look at your settings in WHM to see why this is happening.

Hope this helps 😊

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