isdoo Posted January 27, 2008 Share Posted January 27, 2008 Hi, How can I stop domains being renewed for marking old invoices as paid? I have today marked some old invoices as being paid, the problem is each time a domain is marked as paid, the system is sending a renewal to the registrar, irrespective of the current renewal date in the system. Whilst this is not an issue with .co.uk (Nominet), as a) you can't renew a domain that is not due for renewal and b) Nominet doesn't work on my system for anything not done by the cron However for .com's this has cost me 60 odd dollars today as the system has renewed it for another 2 years over and above what has been billed to the client. I must find a way to stop this. Please could someone assist to tell me how I can not waste money just by marking old invoices as paid. Thanks. 0 Quote Link to comment Share on other sites More sharing options...
uberhost Posted January 27, 2008 Share Posted January 27, 2008 Which version of WHMCS are you running? 0 Quote Link to comment Share on other sites More sharing options...
WHMCS CEO Matt Posted January 27, 2008 WHMCS CEO Share Posted January 27, 2008 Either don't mark them paid and instead set them cancelled or disable the automatic registration/renewal on payment in Config > Domain Pricing by changing the registrar dropdown to None. Matt 0 Quote Link to comment Share on other sites More sharing options...
isdoo Posted January 27, 2008 Author Share Posted January 27, 2008 Which version of WHMCS are you running? Version 3.5.1 0 Quote Link to comment Share on other sites More sharing options...
isdoo Posted January 27, 2008 Author Share Posted January 27, 2008 Either don't mark them paid and instead set them cancelled or disable the automatic registration/renewal on payment in Config > Domain Pricing by changing the registrar dropdown to None. Matt Didn't realise you would be working this evening I can't mark them as cancelled, as the clients would be confused, and it does not look professional Marking the dropdown to none is also not really on - as it involves a lot of extra steps There really should be a way to stop old invoices from being renewed automatically in the same way as we can currently stop receipts from being sent. 0 Quote Link to comment Share on other sites More sharing options...
PPH Posted January 27, 2008 Share Posted January 27, 2008 Set it in your config for automation until you are done and then change it back? 0 Quote Link to comment Share on other sites More sharing options...
isdoo Posted January 27, 2008 Author Share Posted January 27, 2008 Okay - sorry though you meant on each domain, rather than centrally. Sorry - will take a look 0 Quote Link to comment Share on other sites More sharing options...
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