Jennifer D Posted February 27 Share Posted February 27 Hi, We are selling a bundle of services - template, web hosting, domain, LinkedIn banner. There are two variations of the bundle: Bundle Basic and Bundle Plus. I'm trying to configure an order confirmation email that details the products in the bundle. But I'm not sure how to do so because I can't find the fields that I need in the list of "Available Merge Fields". Specifically 1) In Product and Services Messages - I see a field for product, {$service_product_name}. But I don't see any custom fields for Bundle... So any suggestions about how we can create one so the email can read "Dear client, you have selected Bundle Basic....This includes: 2) Can we use this field to identify multiple products {$service_product_name}; ie. for LinkedIn Banner, for Hosting, for Template, for Domain? 3) Which email template do you think makes the most sense to reconfigure? Any help would be appreciated. (I'm a marketer, not a developer... so apologies if these are really basic questions). Best, Jennifer 0 Quote Link to comment Share on other sites More sharing options...
Solution RadWebHosting Posted March 13 Solution Share Posted March 13 If you are using a Product Bundle, the individual products will each dispatch (or not dispatch) Welcome Emails based upon each product configuration. For example, if each bundle has 2 products: template & web hosting, and a domain, you can expect to send the client 2 Welcome Emails (assuming a Welcome Email is configured for each product) and a domain registration confirmation email. 0 Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.