Single sign-on links redirect to the incorrect location

[Faizal1]

Hi,

We have single sign-on activated and the links in the 'billing and support' section in cPanel go to a clients previous host instead of our WHMCS client area. Is this something in WHMCS or cPanel that we could fix?

Any help would be greatly appreciated.

Edited February 16 by Faizal1

[konXion Tech Solutions]

I had the same issue and I was able to restore the links in cpanel by resetting them in WHMCS:

1. Click on "Clients>View/Search Clients"

2. Select your client.

3. Click on the "Products/Services" tab.

4. Select the hosting product you are having an issue with.

5. Click on the "Manage App Links" button.

6. Click the "Delete" button.  A message will appear in the window saying "Action Completed Successfully!"

7. Click outside the pop-up window.

8. CIick on the "Manage App Links" busson again.

9. Click the "Create" button.  A message will appear in the window saying "Action Completed Successfully!"

10. Click outside the pop-up window.

Check  your links in cPanel. They should operate properly.

Hope this helps!