How Fetch Admin Email In Ticket /viewticket.tpl

[jawanet]

How Fetch Staff/Admin Email In Ticket /viewticket.tpl, I want use for gravatar

 

{if $reply.admin}
               <img src="{gravatar email=$ rating="PG" size="30" }" alt="user image">
        {else}
                <img src="{gravatar email=$reply.requestor.email rating="PG" size="30" }" alt="user image">
{/if}

 

Many thank for any help.

Edited December 25, 2023 by jawanet

[bear]

This may get you on the right track:

Actually, you got an answer a few years ago about this:

 

Edited December 25, 2023 by bear

[jawanet]

@bear old solution not work for now, as gravatar changed force using hash.