SSL question

[UXmedia]

Hi, I am confuesed as to why i cannot respond to my posts.  I have some questions about this, and I will keep responding in this new thread of thats OK:

 

Assuming you have read the above thread. I had to Re-Issue the SSL from Digicert. The client recived the Email and approved the re-ssie.  Now what do i do?  

when i login to their account i see this:

 

but i SAW this before the reissue.  I assume i need to manually install the new Cert/Key, BUT that choice is greyed out here:

 

Sorry for seeming like

an idiot here, this is new to me. It seems like I am close as the re-issue is complete, but I dont know what the next step is to re-install the Cert & Key

[Evolve Web Hosting]

21 hours ago, UXmedia said:

Sorry for seeming like

an idiot here, this is new to me. It seems like I am close as the re-issue is complete, but I dont know what the next step is to re-install the Cert & Key

@UXmedia I do not use MarketConnect but looking at your screenshots, you would first try to use the 'Attempt Certificate Auto-Installation' option and if that does not work, download the certificate locally and then install the certificate through WHM, Plesk or DirectAdmin Admin area.

Documentation seems a bit thin

https://docs.whmcs.com/SSL_Certificates_via_WHMCS_MarketConnect

[UXmedia]

@Evolve Web Hosting   Thanks! yes, i tried that... still no luck.  I figure it out.

 

 

[Remitur]

I Guess you need to complete DV , and so reissue is still in progress. Click on "resend approver email", retrieve the email message in one of the authorized addresses (admin@ administrator@ postamster@ etc), follow the instructions, and in few minutes you'll get your certificate.