Jump to content

Adding new hosting to an existing domain name error


Recommended Posts

Has anyone come across this issue?

A customer has purchased a domain which is registered and exists in their account. They now wish to add hosting to that domain. When they attempt to add hosting and select "I will use my existing domain and update my nameservers" and enter the domain, an error occurs which states: "The domain you entered is already registered with us - you will need to cancel it prior to placing a new order"

Is there a way around this?


Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Recently Browsing   0 members

    • No registered users viewing this page.
  • Create New...

Important Information

By using this site, you agree to our Terms of Use & Guidelines and understand your posts will initially be pre-moderated