InvoicePDF.tpl not showing logo even tho logo is there

[leew87]

Hi all 

i am pulling my hair out i have a custom design invoicepdf.tpl 

it is not showing my logo i set for some reason it has been working for many years without issue but for some reason it is now not working no changes have been made or anything. i have checked the location using curl and it shows a 200 status so i know it is looking in the correct location it just will not display. 

i have tried to contact whmcs support that say its a custom invoicepdf.tpl issue so would need to find a developer to troubleshoot/help. 

can anyone help or even point me in the right direction of how i could attempt to troubleshoot this. 

the code im using is 

# Logo
$logoFilename = 'placeholder.png';
if (file_exists(ROOTDIR . '/assets/img/illit/logo.png')) {
    $logoFilename = 'logo.png';
} elseif (file_exists(ROOTDIR . '/assets/img/illit/logo.jpg')) {
    $logoFilename = 'logo.jpg';
}
$pdf->Image(ROOTDIR . '/assets/img/illit/' . $logoFilename, 15, 25, 75);

i have other images added to my invoicepfd.tpl file with the same coding they work just fine without issue. 

i am at a bit of a lose. 

thank you all in advance for any help 

[bear]

Can you view the logo in a browser from that address? Have you tried reuploading that image?

[leew87]

Hi Bear 

yes i have tried i have also tried using the curl  via SSH this gives a 200 status. 

curl -o /dev/null -s -w "%{http_code}\n" https://billing.illit.co.uk/assets/img/illit/logo.png
200

but the logo still does not display for some great unknow reason. 

[bear]

If it were me I'd first try uploading the default tpl and testing to see if it behaves properly. That would rule out a server issue being to blame if it works with the default tpl and logo. 

[leew87]

hi i have tried the default tpl file that works even with my cost but even with the code working if i copy it make it does not display. which is why i am pulling my hair out clearly if it works on the default it should work on the custom. 

this code has been working for a very long which with no issue has there be any recent changes to the way it has to be coded?