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Reseller accounts not showing usage


sholman

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I have my shared accounts setup against one server and the usage is showing ie 100/500 and they are showing on the server revenue forecast report, however my reseller server isn't.

 

I'm not sure why it isn't including these packages against the server.

 

From what I can see both servers are setup almost the same. The only difference is that on the reseller packages / server settings there is a Reseller Plan ID but not a Package ID. I tried putting in a dummy Package ID but it doesn't make any difference. With HELM, there is no Package ID, just a Reseller Package ID.

 

I hope this all makes sense.

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