lubomirbolfa Posted January 15, 2022 Share Posted January 15, 2022 Hi, I was trying to find something similar on the community but I didn't find anything. I have such a problem that I completely lack the ability to request product cancellation in the client section. In the general settings, I have turned on to display the possibility of requesting cancellation, but simply nothing is displayed anywhere ... I also switched themes and changed products and created different accounts, but still nothing ... I have connected WHCMS to Plesk... Can't advise me where the mistake may be? Thanks for any help! 0 Quote Link to comment Share on other sites More sharing options...
barre Posted February 16, 2022 Share Posted February 16, 2022 If it is a free product then the "request cancellation" link will not show, there is a hook you can use if that's the case. https://whmcs.community/topic/293319-restore-the-cancellation-request-sidebar-option-on-free-services/?tab=comments#comment-1311694 The hook puts the link in the "Overview" panel instead of the "Action" panel but you can change that to your liking. 0 Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.