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Different non-payment options for dedicated servers

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Hi everyone,

I was just wondering how everyone has their automation settings set to handle non-payments where you offer both shared hosting and dedicated servers?


We allow 8 days before an account is suspended and 15 until it's terminated. This is because some of our casual customers don't check their emails that often, so we want to give plenty of notice.


But when selling dedicated servers we really want non-payees suspended after 2 days and terminated after 8, but group-specific automation settings isn't possible in WHMCS.


How is yours configured and how do you manage it?





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I realise that, but wouldn't it be nice to have WHMCS automatically send out the reminder emails for you to then manually suspend or terminate the server?




You can could create a PHP script which would query the database of all unpaid invoices. If an invoice is unpaid and it part of a group id which is part of a dedicated server you can an send an email to your staff or to the customer.


After you create the PHP script, you can put in into a cronjob and all is good!





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