How do I see the email from the person who sent the message on Contact US page

[Calin]

Hello, I would like to know how I can see who contacted me on the US Contact page?
I don't have access to be able to reply to him, nor to see the email. how can i solve this.

I have WHMCS v.8.0.4


Regards ,
Calin

 

 

[brian!]

On 09/08/2021 at 11:41, Calin said:

I don't have access to be able to reply to him, nor to see the email. how can i solve this.

it will be in the headers of the email - "From" will be who the email is from... so if you could reply to the email, then it would be sent to the sender.

however, if you really can't access your email(!), then you might be better off directing the contact link to a support department rather than using the contact us page (you can change that in general settings).