mauwiks Posted March 14, 2021 Share Posted March 14, 2021 Hi, I use [FIRSTNAME] Mege Field in Support Ticket Signature to automatically add the client's name when I reply to a ticket but after Upgrading from 7.10.2 version and the latest today, now that [FIRSTNAME] Mege Field doesn't work. Anyone facing this issue that have resolved it, I would really appreciate your thoughts. Thanks 0 Quote Link to comment Share on other sites More sharing options...
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