servetas Posted November 4, 2020 Share Posted November 4, 2020 So, I have added two extra product config options for a server product that I have. These two options refer to the IPs purchased by the client and the control panel. As you may know, panel and ip providers charge you monthly. This means that at the beginning of the month, I am required to pay WHMCS (for example) without the ability to cancel and get my money back for the rest of the month if I cancel at the middle of that month. The same happens with these product addons. The client is able to update his configurable options and remove his panel or reduct his IPs and get his money back. That's not right of course as any changes should not be refundable. How can we handle that? Is there any hook that I can use to interfer and update the products pricing before the upgrade invoice gets generated? 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted November 4, 2020 Share Posted November 4, 2020 3 hours ago, servetas said: How can we handle that? have you tried disabling "Credit on Downgrade" ? that should allow them to downgrade if they wish, but they wouldn't receive a credit for any unused services. https://developers.whmcs.com/hooks/getting-started/ 0 Quote Link to comment Share on other sites More sharing options...
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