Rashed Posted October 30, 2020 Share Posted October 30, 2020 When I try to submit support ticket answer from my whmcs admin dashboard its redirect me this error page https://prnt.sc/v9tmz2 how can i solve this 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted October 31, 2020 Share Posted October 31, 2020 that looks more like an issue with the SMS Manager addon module - i'd suggest checking with its developer, or at least ensuring that you're using the latest version for your installed WHMCS release. 0 Quote Link to comment Share on other sites More sharing options...
Rashed Posted November 1, 2020 Author Share Posted November 1, 2020 PHP Version 7.4 WHMCS Version 8.0.4 When upgrade 8.0.4 now shows this error and can't access admin area https://prnt.sc/vb5fmz Here Are PHP Details check below attached image 0 Quote Link to comment Share on other sites More sharing options...
Rashed Posted November 2, 2020 Author Share Posted November 2, 2020 Please Checkout this https://billing.cloudplaytv.com/admin/ 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted November 2, 2020 Share Posted November 2, 2020 that's a Lara Admin Theme error - have you updated it to the latest version... or failing that, you could switch to Blend - granted, you don't have admin access, so that would have to be done through the database - but try updating Lara first and see where that leaves you. 0 Quote Link to comment Share on other sites More sharing options...
Rashed Posted November 2, 2020 Author Share Posted November 2, 2020 Upgrade whmcs 7 to 8 from server directly here https://prnt.sc/vbwzdd 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted November 3, 2020 Share Posted November 3, 2020 18 hours ago, Rashed said: Upgrade whmcs 7 to 8 from server directly here https://prnt.sc/vbwzdd what is that - softaculous ? in any event, a generic automatic updater, including WHMCS own updater, is not going to update third-party addons for you - you're going to have to do that yourself. in the case of Lara, by logging into the XtraOrbit.com site, downloading the latest version and following their upgrade instructions. 0 Quote Link to comment Share on other sites More sharing options...
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