nitaish Posted September 2, 2020 Share Posted September 2, 2020 When a domain order placed for 10 years, the order gets executed for 10 years but it shows registration period as 0 years. Also recurring amount shows 0.00. screenshot has been attached. can anyone help me to rectify this issue 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted September 2, 2020 Share Posted September 2, 2020 3 hours ago, nitaish said: can anyone help me to rectify this issue any chance this could be a layout issue and the field actually contains "10" but is only showing the "0" ?? when you inspect the element in the browser, does it contain 0 or 10 ?? 0 Quote Link to comment Share on other sites More sharing options...
nitaish Posted September 4, 2020 Author Share Posted September 4, 2020 On 9/2/2020 at 7:23 PM, brian! said: any chance this could be a layout issue and the field actually contains "10" but is only showing the "0" ?? when you inspect the element in the browser, does it contain 0 or 10 ?? inspect element it shows "0" also below email content goes to the client. Registration Date: 02/09/2020 Domain: domain.com Registration Period: 0 Year/s Next Due Date: 02/09/2030 0 Quote Link to comment Share on other sites More sharing options...
brian! Posted September 4, 2020 Share Posted September 4, 2020 4 hours ago, nitaish said: inspect element it shows "0" also below email content goes to the client. weird - I did make a 10-year domain order to test this, and it showed as 10 years in that field and not 0. I think for this, you might be better off opening a ticket with support... if you get your license directly from WHMCS (login required) - https://www.whmcs.com/support/ if you get your license from a reseller / host (no login required) - https://www.whmcs.com/reseller-support/ 1 Quote Link to comment Share on other sites More sharing options...
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