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Product names with quote marks convert to HTML symbol


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5 minutes ago, frisco said:

How do I insert a quote mark in a product name?

I wouldn't think that you should need to do anything special...

JClivY7.png

in general settings -> localisation, is the system charset utf-8? and you are you using default or custom orderform templates ?

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It is set to UTF-8, and it works correctly  with new orders, but not with Billable Items.

In that process, these  appear in the invoice and the accompanying email, unless I manually override every description when billing the client:

 

Screen Shot 2020-08-23 at 10.05.02 AM.png

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4 minutes ago, frisco said:

It is set to UTF-8, and it works correctly  with new orders, but not with Billable Items.

oh in billable items ? that's a known bug and is listed as being fixed in v8 - it's probably going to be at least another month until v8 gets a full release - though test it first before upgrading a production install.

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