Jump to content

Logout issue


SIM

Recommended Posts

I have signed up to my website as a client. When I login my client area on my website after some moments of leaving the website or the page I am logged out. I want to keep customer logged in as long as they don't logout. Can anyone tell me what could be causing the logout and how to fix?

Link to comment
Share on other sites

On 08/08/2020 at 01:15, SIM said:

I have signed up to my website as a client. When I login my client area on my website after some moments of leaving the website or the page I am logged out. I want to keep customer logged in as long as they don't logout. Can anyone tell me what could be causing the logout and how to fix?

Do you have a proxy setup such as CloudFlare? 

This behaviour commonly occurs when Trusted Proxys have not been configured with CloudFlare (or other proxy) IPs causing session issues. 

https://docs.whmcs.com/Trusted_Proxy_Settings

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Recently Browsing   0 members

    • No registered users viewing this page.
×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use & Guidelines and understand your posts will initially be pre-moderated