the difference between the renewal and unsuspend module actions?

[JuniYadi]

I tried to make the server module automatically.

docs: https://developers.whmcs.com/provisioning-modules/supported-functions/

what I want to ask here, is when the unsuspend module works, will it call the renew action too?
because from the results I tested here, the renew action is not performed after the unsuspend action

or is there other info on how this works?

Do I have to call the renew function on unsuspend?

Thanks,

[Kian]

Renew moves next to date to nex billing cycle. Unsuspend re-enable the service but WHMCS will suspend it again on next cron (if automatic suspension is in use) because it is still due. 

[JuniYadi]

3 hours ago, Kian said:

Renew moves next to date to nex billing cycle. Unsuspend re-enable the service but WHMCS will suspend it again on next cron (if automatic suspension is in use) because it is still due. 

Yes.

But in my current problem, the customer is making a payment and the module is doing an 'unsuspend' action but the 'renew' action is not.

is it possible to take action together with 'unsuspend' then 'renew' or how?

[Kian]

The "renew part" should trigger automatically when the invoice is paid.

[WHMCS Dan]

If the service is suspended due to being overdue on payment, when the client pays the due invoice this should trigger the renewal process moving the next due date forward and unsuspend the service to activate it again now it's paid.

As mentioned, the unsuspend button will only issue the unsuspend command to your server, it does not cause any billing actions to be performed.

[JuniYadi]

Thanks @Kian and @WHMCS Dan

After several test and debug. the renew function is indeed executed. it's just that the data on $params is different.

for example when the customer transfer and renew function are executed, in params there is no 'serverid' data array.

[packageid] => 8
[pid] => 8
[serverid] => 0
[status] => Active
[type] => other
[producttype] => other

but when the renew function is run manually from the admin area, in params there is an array of 'serverid' data.

[packageid] => 8
[pid] => 8
[serverid] => 34
[status] => Active
[type] => other
[producttype] => other

this is what makes the renew function fail to execute.

i called this function to make url request: $params['serverhostname']
but because the `serverid` does not exist, so there is no server data.

[tokenuser]

On 6/18/2020 at 5:59 AM, JuniYadi said:

Thanks @Kian and @WHMCS Dan

After several test and debug. the renew function is indeed executed. it's just that the data on $params is different.

for example when the customer transfer and renew function are executed, in params there is no 'serverid' data array.

[packageid] => 8
[pid] => 8
[serverid] => 0
[status] => Active
[type] => other
[producttype] => other

but when the renew function is run manually from the admin area, in params there is an array of 'serverid' data.

[packageid] => 8
[pid] => 8
[serverid] => 34
[status] => Active
[type] => other
[producttype] => other

this is what makes the renew function fail to execute.

i called this function to make url request: $params['serverhostname']
but because the `serverid` does not exist, so there is no server data.

Did you report it as a bug? Is it already fixed?