Selling a single service with a difference currency to default products

[digitaljunction]

Hi All

I'm an Australian service providing selling all my services in AUD. I have an opportunity to resell a product that I buy in USD. Is it possible to sell this product in USD without allow my other services to be sold in USD as well? 

 

Cheers

Paul

[brian!]

Hi Paul,

5 hours ago, digitaljunction said:

I'm an Australian service providing selling all my services in AUD. I have an opportunity to resell a product that I buy in USD. Is it possible to sell this product in USD without allow my other services to be sold in USD as well?

short answer is yes... but sadly not the whole answer. 😕

you can add a second currency to your install, and then create a product that is priced in that currency (USD), but not AUD... that's the easy bit, but next is where you run into potential issues.

1. clients can only use one currency per account and they cannot change their currency* - if they have previously purchased a product in AUD, when they login, they will only see AUD pricing and will not see the USD product... and if they added a USD product to their cart that wasn't priced in AUD, as soon as they login , WHMCS should throw an error to prevent checkout in USD... effectively, if an exiting client wanted to buy the USD product, they would need to create a second account in your WHMCS.
   * theoretically, if they have registered, but have not yet ordered a service in AUD, then you could (as admin) change their currency to USD if they asked - but if they have ordered previously, do not change their assigned currency.
2. if you were to run the Update Product Pricing feature from the currencies page, then it would update all products with prices in all added currencies - even if you previously had products pricing disabled in those non-AUD currencies... in other words, it would add USD prices to all the products that were currency only priced in AUD... I would consider that to be a bug, but WHMCS has done this for years.
3. site changes might be needed depending on your currency selector.

if it were me, and without knowing the specifics of the product, I might be tempted to only sell it in AUD (if that's a legitimate option of your reseller agreement) and regularly check the AUD-USD exchange rate to keep it's pricing accurate.