create ticket page modification

[Addam12]

Hi All,

How can I modify the text on the create a ticket page above the departments? Couldn't figure it out with a hook or tpl pages.

"If you can't find a solution to your problems in our knowledgebase, you can submit a ticket by selecting the appropriate department below."

Thanks!

[brian!]

1 hour ago, Addam12 said:

"If you can't find a solution to your problems in our knowledgebase, you can submit a ticket by selecting the appropriate department below."

you'd need to use Language Overrides

$_LANG['supportticketsheader'] = "If you can't find a solution to your problems in our knowledgebase, you can submit a ticket by selecting the appropriate department below.";

the docs page will walk you through what you need to do - remember that you (optionally) might need to do this for every language that your site uses.