Modifying phone format for .org registrations

[macconnect]

We had our first .org registrations via WHMCS last night. Everything went fine except that OpenSRS rejected the registrations due to formatting errors with the customer's telephone number.

 

Isn't there a simple way for us to go in and manually fix the phone number format so that we can re-submit the domains to the registrar? We can change the phone number format in the customer's profile, but will that change be reflected in the registration re-submission?

[othellotech]

Yes, you fix the phone number to the right format in the client profile and then hit the "register2 button and it will use the modified details.

 

This is a problem with several domain extensions now, so you'll want to change all "multiple spaces" in phone numbers to a single space (clients are *really* bad about giving valid phone numbers) then swap either remove all the spaces or change them to dots (idd telephone format).